Great shuttle service and a comfy bed, but pricing was confusing at check-out.

I was pleasantly surprised by how comfortable the bed was. I slept like a rock! The hotel also has a heated swimming pool and a sun terrace that are perfect for relaxation. The only downside was that the A/C took a bit to cool down the room, but overall, I had a fantastic stay! 😊

pleasant stay but several areas for improvement

The location was excellent, just a short walk from the convention center. The pool had a nice view and was well-maintained.

No breakfast options available.

I truly enjoyed the friendly and attentive staff, who made my stay feel special. Their hospitality, especially at breakfast, brought warmth to my mornings. The accessibility and comfort of the communal areas were also greatly appreciated.

Elevator accessibility could be improved for seniors.

The location is excellent for business travelers, being within walking distance to various restaurants and popular attractions such as Beale Street. The staff provided exceptional service, especially during check-in, where they ensured that my needs were met promptly. The complimentary breakfast had a variety of options, including hot items and fresh fruits, which were perfect for starting my day. Additionally, the in-room amenities, including free Wi-Fi and a coffee maker, were excellent for my work requirements.

We enjoyed our stay here, especially the proximity to the Memphis Zoo, where the kids loved exploring fascinating exhibits like the Zambezi River. The friendly staff made check-in a breeze, and the room was perfect for our large family.

My children wished the hotel had more engaging activities for kids during downtime.

We visited the zoo, loved the Zambezi River exhibit, and couldn't stop enjoying the music scene. The location was perfect for exploring. Just a heads up, parking can be a bit tricky during busy times. Overall, highly recommend for a fun getaway!

The only downside was when an employee mistakenly knocked on our door multiple times, thinking we didn't have a reservation for our last night. It was frustrating, but thankfully, they eventually sorted it out.

Had an incredible stay, especially loved the shuttle service to attractions, which made everything easier. The breakfast was top-notch and the bar staff were super friendly. Overall, a great experience!

Shuttle service to Beale Street was a big plus for our stay. The breakfast quality could definitely be improved. it was lacking fresh options. Happy hour at the bar provided a fun vibe. Rooms need better soundproofing due to street noise.

I had a wonderful stay at Crowne Plaza Memphis! The staff, especially Ashley at the front desk, provided really good service. The location made it easy to explore local attractions. A minor inconvenience was the slow elevator, but overall, I enjoyed my time here.

The shuttle service stands out, whisking guests to nearby hotspots, making it easy to explore without worrying about parking. Additionally, the outdoor pool offers a nice escape to relax after a day of adventures.

Unfortunately, the room left much to be desired. Issues included a constantly running toilet and a difficult-to-open door. The lack of a trash can in the bathroom was a minor annoyance, requiring a request to have one provided. The overall condition of the room felt outdated, with worn carpets and visible wear in the furnishings. The hotel’s awareness of an upcoming convention yet failing to upgrade amenities showed a lack of commitment to guest experience. Lastly, the surrounding area may feel sketchy for those unaccustomed to city environments, so caution is advised.

Charming, Charming, Charming

I was captivated by the warm hospitality throughout my stay! The attentive staff, especially Ashley at the front desk, who was a treasure trove of local tips. Plus, being just a short stroll away from Beale Street made my nightlife adventures so much easier!

would recommend 🥰🌟

i really enjoyed my stay at crowne plaza! the staff, especially ashley at the front desk, were super friendly and helpful. the hotel is close to beale street and the civil rights museum, which was perfect for exploring. the fitness center was well-equipped too!

recommend